First Choice America Community Federal Credit Union respects your privacy. We are committed to protecting the privacy of our member’s financial records and shall take prudent and reasonable measures to safeguard the accuracy and privacy of all information provided to us while conducting business via this website. Through our website, we strive to provide valuable information to you about how we may serve you, and whether you are a valued credit union member or shopping for new financial services, we hope our site answers your questions about our products and services, locations and hours.
Browsing
Visitors to this web site will remain anonymous. Except as is hereafter provided, we do not collect personal identifying information about visitors to our site. Our web server does not recognize information regarding your e-mail address but does recognize what browser you are using. We currently collect aggregate non-identifying information about the use of our site, such as date and time visited, Internet provider address, city, state, and country. This information is used to compile standard statistics on site use.
If you provide personal identifying information via e-mail (such as name and address), the information will only be used to communicate with you to handle your request. It is not sold or transferred to other parties. We retain the content of your e-mail, your e-mail address, and our response to assure that we have adequately addressed your inquiry and to handle any follow-up questions you may have.
Collection and Use of Personal Information
When you apply for a Credit Union account or loan via this web site, we collect personal information in order to process your application. This information is used and retained by us in the normal course of our business and so that we may provide the products and services you request. If you have any questions regarding the accuracy of your personal information, please contact any Credit Union office, or e-mail us at allcallcenter@firstchoiceamericacu.org We will investigate your issue and update your records as needed. Please keep your personal information as current as possible and inform us of any e-mail address change so that we may communicate with you and so that you may receive the maximum benefit from the Credit Union.
Sharing of Personal Information
We may disclose nonpublic personal information about you, as permitted by law, to our affiliate, First Choice America Service Corporation, and to financial service providers, such as insurance companies and security broker-dealers, and to non-financial companies, such as consumer reporting agencies, check printers, data processors, statement processors, plastic card processors, direct marketers, and government agencies. These disclosures typically include information to:
- Process transactions on your behalf
- Conduct the operations of the Credit Union
- Follow your authorized instructions
- Protect the security of our financial records; or
- Comply with government requests
How We Protect Your Information
To protect your privacy, the Credit Union only shares information with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. These companies are not permitted to sell or further distribute the information we provide.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Questions and/or comments about this website should be directed to:
First Choice America Community Federal Credit Union3501 Main Street
Weirton, WV 26062
-or-
e-mail us at allcallcenter@firstchoiceamericacu.org
Phone: (304) 748-8600
Fax: (304) 797-9205
