We are excited to announce an upgrade of our core computer system which brings new opportunities and enhanced features designed to serve you better. Below are answers to some common questions:
- Your account numbers will remain the same.
- Your checks, debit, credit, and ATM cards will continue to work during and after the transition.
- Direct deposits and payroll deductions will continue to be processed as usual.
- Your Online and Mobile Banking User ID and Password will not change.
- The upgrade will bring exciting improvements including an enhanced Online and Mobile banking – easier, more user–friendly member experience, including the return of the cross account feature.
Important Dates and Times to Remember:
| Oct. 30 | 5:00pm | Daily Debit/ATM card transaction limits will be temporarily reduced during the conversion |
| Oct. 31 | 1:00pm | Online Banking, Mobile Banking, 24 hour Transaction Line, Bill Payer, Card Valet Unavailable |
| Nov. 2 | All offices will open at normal business hours | |
| Nov. 2 | 9:00am | Daily Debit/ATM cards back to normal transaction limits |
| Nov. 2 | 9:00am | Online Banking, Mobile Banking, 24 hour Transaction Line, Bill Payer, Card Valet Available |
